About NEOS
NEOS policies are issued by NobleOak which has been operating as in insurer in Australia for over 140 years. NEOS is backed by a market leading technology platform which provides for a highly efficient experience. Due to its its strong offering and competitive pricing which includes a 3 year base rate guarantee, it is one of Australia’s fastest growing insurers. In 2023, NEOS was awarded the below awards by Adviser Ratings:
- Best Claims Handling – NEOS Protection
- Best Platform Functionality – NEOS Protection
- Ease of Underwriting – NEOS Protection
Insurers’ Claims Acceptance Rates
This data ranges from 1st January 2023 to 31st December 2023 and are sourced from Income Protection claims where policies were purchased through an adviser channel.
Claims Paid By NEOS
As of December 2023, NEOS has the highest claims acceptance rates for Income Protection and Trauma policies. The following policies were purchased through a financial adviser:
of Income Protection claims were accepted compared to the industry average of 95.2%
of Trauma Claims were accepted compared to the industry average of 86.6%
Insurance Products By NEOS
Discounts Offered By NEOS
NEOS offers various discounts to encourage healthy living and comprehensive coverage. Customers can benefit from these discounts by meeting specific health criteria and opting for multiple insurance products.
- BMI <= 28.5
- non-smoker > 3 years
- no loadings or exclusions
A Multi-Benefit Discount
A 15% premium discount will also apply to our lump sum covers when purchased with Income Support Cover.
Base Rate Guarantee
A 3-year rate guarantee for all new NEOS Protection plans. Base premium rates won’t change on in-force NEOS Protection plans within 3 years of the plan start date.
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Want to learn more about NEOS?
To learn more about NEOS and explore their comprehensive insurance solutions, you can review the NEOS Product Disclosure Statement (PDS).
